At Wic Candle Co., we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website, make purchases, and interact with our services.
We collect two types of information when you visit our website: Personal Information: This includes data such as your name, email address, shipping address, phone number, and payment details when you make a purchase or contact us. Non-Personal Information: This includes data about your browsing behavior, IP address, and browser type, which helps us improve our website and user experience.
We use your personal information for the following purposes: Order Fulfillment: To process and ship your orders, communicate about your purchases, and handle customer service requests. Payment Processing: To complete payment transactions securely. Marketing and Communication: To send promotional emails or newsletters (if you have opted in). You can unsubscribe at any time. Website Improvement: To analyze website traffic and improve the overall user experience.
We take the security of your personal information seriously. We implement industry-standard security measures, including encryption, to protect your data. However, no data transmission over the internet can be guaranteed 100% secure, and we cannot ensure the absolute security of information you transmit to us.
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers who help us run our business, such as: Payment Processors: To process your payments securely. Shipping Partners: To deliver your orders. Marketing Partners: For email and marketing communication (only if you have opted-in).
We use cookies and other tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze website traffic, and improve the functionality of our site. You can control cookie settings through your browser, but disabling cookies may affect some features of the website.
Access: Request access to the personal data we hold about you. Correction: Request that we update or correct any inaccurate or incomplete information. Deletion: Request the deletion of your personal data, subject to certain legal exceptions. Opt-out: You can opt-out of receiving marketing communications by clicking the "unsubscribe" link in our emails or contacting us directly.
Our website may contain links to third-party websites that are not operated by Wic Candle Co. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.