• Payment Information

    • How do I complete my purchase?

      Payments must be made within 1 hour of placing the order to complete your purchase. If payment is not received within this time, the order will not be processed, and the product will be released.

    • How do I complete my payment?

      To complete your payment, make an online bank transfer to the provided HSBC or Butterfield account using your order number as the reference. Be sure to complete the transfer within 1 hour of placing your order.

    • What if I miss the 1-hour payment window?

      Unfortunately, if payment is not received within 1 hour of ordering, your order will be canceled, and the product will be released to others.

    • Can I request a refund?

      Due to the nature of our products, all orders are final. However, please contact us if you are experiencing issues with your product, and we will assist in resolving the issue.

    • Can I use a different payment method besides bank transfer?

      Currently, we only accept bank transfers via HSBC or Butterfield for payments. If you have any issues with making a transfer, please contact us, and we will assist you.